Packet8 VoIP
There are many facets to the VoIP technology, but this article will be mainly covering what is possible and how it can work for your small business, not how it works or particular end-user features. It will also try to give you an idea of what is possible and the diverse scalability offered.
Many of our small and medium sized businesses are interested in Business VoIP for its cost-effectiveness and the want to move away from large, immobile, and over-priced telephone companies. VoIP is a way of using your existing broadband or high-speed internet connection for your voice and fax communications needs.
With VoIP you can even keep your current phone numbers and have them transferred to your new VoIP phone system or lines. VoIP phone lines work nearly identical to traditional lines. You can have a phone number with the same area code as your existing traditional phone lines, and add additional lines of different area codes, as well as toll-free numbers.
You may also ask if you will still have access to emergency services, such as 911. The answer is yes, you will, although you or your provider will have to register with emergency services to let them know the physical location of the virtual phone lines you are using.
In order to take full advantage of the services offered by the VoIP technology, you should consider either a PC-based software package or hardware VoIP dedicated phones.
For small businesses, the biggest reason to consider VoIP services is to save money. There are many reasons that you can save with VoIP including: purchase only the services you need at the time; not having to purchase costly equipment; Save money by having unlimited local and long-distance calling; an Auto Attendant for a professional image; manage extensions for multiple locations from an on-line control panel; Add expandable VoIP services and equipment as you need them; Keep costs low on equipment and virtually no maintenance.
Many small businesses would be best served by using an auto-attendant to route or callers, saving the expense of a dedicated staff member for answering and directing calls. Also, using your existing Ethernet broadband infrastructure kepps costs low. You can also use your existing business-class phones along with a broadband adapter. Outlook integration is an added benefit.
Explore your Packet8 Virtual Office options to become even more informed. You will see that many small businesses can take advantage of low initial start-up costs and the opportunity to only buy the products and features you need.